Medi2data

From April 2025, our practice will be outsourcing some medical reports to Medi2data, who will process your report on our behalf, using their system eMR.

Medi2data are able to complete most types of factual reports, and in most cases can do so in a much quicker turnaround time than the practice is able to. For example, Medi2data aim to complete a report within 14-28 days; however, during busy periods this can take the practice up to 6-8 weeks.

By contracting Medi2data to undertake this work, it also means that the GPs can spend more time with patients and less time completing reports for insurers and other bodies.

Complete the consent form
Who are Medi2data?

Medi2data is an NHS accredited supplier to GP Surgeries across the UK, who have developed a digital system called eMR, which enables Medi2Data to create digital, medical reports.

Reports we may send to Medi2Data
  • Personal Independence Payment (PIP) Claims
  • Universal Credit Claims
  • Council Tax Exemption Claims
  • GP Letters/Reports
  • Employment and Support Allowance (ESA) Claims
  • Life Insurance Applications
  • Insurance Reports
  • Travel Cancellation Claims
  • Access to Medical Records Requests
Do I have to consent?

No.

If you would prefer that we do not outsource your report to Medi2data to complete on our behalf you are able to tell us by indicating on the form below.

However, this will likely mean that the report will take longer to process in-house than using the Medi2data service.

Can I withdraw my consent?

Yes.

You can withdraw your consent to allowing Medi2data to process your data for this purpose, on behalf of the practice at any time. In order to do this you will need to email topshamadmin@nhs.net with your withdrawal of consent for this purpose.

Please note that your report may already be with Medi2data; if this is the case we will still action your request and contact Medi2data to request they stop processing.

How do I get an update on my report?

When your report has been requested via a third party, the fastest way to receive an update is to go to the medi2data.com website – hover over ‘Instructing Parties’ in the menu at the top, and select MET.

MET is an automatic Medical Evidence Tracker – by entering the third party’s reference code, you can view the progress of your request.

Link: https://www.medi2data.com/met/

Alternatively, to receive an update on your report from a Medi2data operative, we recommend using the Live Chat service. The Live Chat is accessible via medi2data.com by selecting the speech bubble in the bottom-right corner of the page. Choose option 3 – “I’m looking for a status update on a report” – and you will be connected to an operative promptly.

You can also email or call the team via customerservice@medi2data.com and 0333 3055 774 (option 3) to discuss your report or any concerns regarding your personal data.

More information about Medi2data’s data policies and accreditations

Visit their website: https://www.medi2data.com/keeping-data-safe/

Complete the consent form